Had a rough 1st of the month with hitting a deer, and out of everyone I called, Mark was the only one to be able to get my car in right away. I’m out here for work with plans of going back home for the holiday, and Mark did everything in his power to make that happen for me. The car came back looking better than it ever has. I can’t thank you and your guy enough, Mark, for making that deer experience seem like it never happened. Highly recommend his service and customer care – top notch. Experience speaks for itself. Thank you for everything.
Cannot say enough good things about Mark and his staff. Originally, my car was supposed to be fixed by another place, but a major customer service snafu caused them to lose all my paperwork that they were given, and thus, I was unable to drop off as scheduled, so I literally called every body shop in Alamance County to be told by everyone but Mark that the earliest my car could be scheduled was months out. Mark had me text him my estimate and, immediately after looking at it, said to drop off in two weeks. Dropped off at Mark’s Collision and picked up my car 9 days later. It did take a couple of days longer than the week Mark told me because he found more damage on my vehicle and had to contact my insurance, but he handled that for me. He even washed, waxed, and treated my tires before I picked up, which was definitely above and beyond. I hope I don’t need a body shop in the future, but if I do, I am definitely using Mark again.
I was backed into by a big work truck with a hitch on it. It damaged my front bumper and lower grill. After taking my 2018 F150 in for an estimate, I was glad when the company’s insurance accepted the estimate. From my interactions with Mark, I understand the reason for the 5 stars. The shop is a little way outside of Burlington, but it was worth the drive. My truck looks new and was ready when promised.
Very professional and takes pride in his work. He kept me updated throughout the whole process and finished in a very timely manner. Thanks, Mark!
Mark did a great job on my truck and the price was extremely fair. Also had it finalized in 2 weeks. Several other places couldn’t even do an estimate that quickly.
Best customer service received! Mark is a great guy. Outstanding, flawless repair. He kept me informed all throughout the project, had it ready ahead of schedule and gave me the car back in excellent condition. I recommend this shop to anyone.
I couldn’t have asked for a better experience! Mark answered on the first ring when I called. He went out of his way to accommodate my work schedule by coming there himself to see my car on that very same day! What a genuine and authentic experience that is unprecedented these days. Thanks Mark!
Best work! Really good customer service and reasonable prices!
Mark always does a very professional job. That’s why we always get him to take care of our repair jobs.
Extremely polite, respectful, and fair.
Great service. Highly recommend!
Impressed is an understatement. Mark’s Collision Repair is the place to go for your car repair needs, as they will exceed any of your expectations. The quality of service I received for my vehicle was remarkable. I cannot say, “Thank You” enough. Give them a call, and I promise you will not regret it. My nerves were put to ease from the moment this man answered the phone welcoming me and taking care of my car needs from start to finish in a timely manner. Please believe his crew and family are beyond professional, and it was a pleasure doing business with Mark’s Collision Repair. Once again, thank you so much!
I took my car there to get fixed. Mark is a good person and very good at his job.
They answered the phone immediately @ 5:40pm!! Best customer service by any body shop in the area. I’m looking forward to getting my Challenger repaired by him.